Reviews

I needed registry services for a number of matters, but I didn’t want to have to jump from one to... read moreI needed registry services for a number of matters, but I didn’t want to have to jump from one to the next. Someone told me to try Riverbend Registry. Today, after two years, I have to thank both that person and the registry office. For all this time, I have been putting all my registry-related tasks in the capable hands of Riverbend Registry’s specialists and I take it for granted. Until now, they have never disappointed, and I’m sure that they will continue to retain their standards in the years to come. read less

We've utilized RR's services for many years. The staff has always treated us with professionalism and respect. My most recent... read moreWe've utilized RR's services for many years. The staff has always treated us with professionalism and respect. My most recent experience was exceptional. It was for a Class 6 motorcycle road test.

I arrived a little earlier than the thirty minutes required to ensure I had brought all items requested, as per the e-mail that RR had previously sent me. When it was my turn, the examiner took several minutes to review my information and discuss the parameters of the road test. He patiently answered the few questions that I had (I also told him I was a bit nervous since it had been a few decades since I'd done this) and we then began the assessment.

Upon completion of the road test, we returned to his office and we discussed the experience. He asked me how I felt I did. I retraced my ride, sharing my thoughts while questioning a few things, but we mutually agreed I had completed those tasks correctly. However, there was one situation we discussed in more detail, for which I won't mention the specifics of it here. Our discussion about it is what is relevant.

The discussion was open and fair. The examiner wanted to know why I had chosen to do what I had done, but also, and maybe more importantly, if I was aware of the situation. I was. We discussed options and scenarios to ensure I understood his perspective, and he clearly indicated to me that he related to and understood mine. In retrospect, this appears to have been a review of my on-road situational judgement.

This was an excellent post-road test debrief and where needed, the examiner offered some construction criticism. I must stress that our exchange was respectful and fair. I could tell he wanted what was best for me, and ultimately, the ongoing safety for me and for all others traveling our roads.

Ultimately, he approved the issuance of my Class 6 motorcycle license. It was a very good day. 🙂 read less

I have a great experience at Riverbend Registry. No long waiting in the morning. They have great and welcoming customer... read moreI have a great experience at Riverbend Registry. No long waiting in the morning. They have great and welcoming customer service. Angel took time to explain all the rules and regulation for newcomers when getting a driver’s license and alberta health. read less

I did my class 5 GDL road test here today and passed my first try. The examiner was an older... read moreI did my class 5 GDL road test here today and passed my first try. The examiner was an older man and he was extremely friendly, and marked me fairly. I would highly recommend this place for your road test. read less

I booked my road test through the Riverbend Registry and found the process straightforward and that the staff were welcoming.... read moreI booked my road test through the Riverbend Registry and found the process straightforward and that the staff were welcoming. I went in and asked them to look over my car about a week early to make sure that it was acceptable to use for my test, which gave me some peace of mind. The cost of the test was less than expected, only about $93 (I had read that some locations charged about 150 for the test). For the test itself it was about 20 minutes long and was pretty straightforward, mostly just following directions as they're given and then you make choices about right of way and navigating to follow the directions. I practiced driving in the area several times before the test to get more comfortable and know what to expect from the roads and found the neighbourhood to be beautiful and have lots to play around with. The neighborhoods around the registry have good curbs and lots of good spots for parallel parking practice if you want to practice beforehand. The hills in the area are a mix of fairly shallow and steep in terms of hill parking, so you will have options to practice different kinds of slopes. There is also both angle parking and perpendicular parking spots in the parking lot so you have some good options before and after the test. In the debrief discussion after the test, the point deductions that I received seemed fair, and the examiner gave feedback for each of the deductions and listened to my explanations as well. The examiner explained what to expect from the test process, answered all my questions before we started the test, and did not seem rushed, so ask as many questions as you need so you feel prepared to start. The registry was a bit busy (but comparable to other registries that I have been to, so this is as expected) and the staff all were very nice and friendly regardless. After you book your exam the system suggests you arrive half an hour early to your test time, and I do suggest doing that as you will need to wait in line and don't want to be stressed about starting late. Overall I had a good experience, and it was one of the registries recommended by my driver school instructor in terms of being a good location (lots of residential areas and not too many major roads). read less

My vehicle registration expired at the end of July and wanted to renew it, but due to COVID, I was... read moreMy vehicle registration expired at the end of July and wanted to renew it, but due to COVID, I was hesitant to come in. I was able to sign up for the online registration. Thank you for providing this service. read less

Booking and completing my Class 5 GDL exam last week February 28, 2023 at Riverbend Registry was the best... read moreBooking and completing my Class 5 GDL exam last week February 28, 2023 at Riverbend Registry was the best decision. It was examiner Fica who assisted me during my road test. Her professionalism, clear communication and transparency gave me the assurance I needed to successfully complete the exam and I am very pleased with the outcome. This allowed me to stay focused while driving and perform the actions expected of me with confidence. I felt so relaxed, thanks to her calm approach and constructive feedback on how I could improve my driving skills.

In general, I'm glad I chose Riverbend Registry and I am extremely satisfied with my experience with them and I will certainly recommend them to friends and family members. read less

I got an older man for the road test appointment I had, he might have been named David, I sadly... read moreI got an older man for the road test appointment I had, he might have been named David, I sadly wasn’t able to get his name. But, he was awesome! He makes you feel comfortable and the whole process was great and he marked extremely fair. Huge props to this guy! I appreciated every single minute of it. His directions were clear and concise. And he made you feel super comfortable, easing any anxiety you have about the test. He explains things exceptionally and provides good feedback at the end. The other place I went to was Windermere Registry and it was awful. If you are deciding between the two, definitely pick this one!

The Filipino lady on the reception desk was also super good! She provides exceptional service and talks to you and asks about regular everyday things which is really kind to do.

I enjoyed my time at this place, it will be go-to registry! Great from start to finish! Professionalism and courtesy is top-notch in all factors. read less

Excellent work guys! Riverbend Registry helped me with my new license. The team members are extremely patient and friendly too!