Reviews

Friendly and helpful staff. Short wait times as well. Got my vehicle registration processed very easily with them.

Very nice and friendly staff. They went out of there way to make a customer happy under these conditions.

I just wanted to take a minute to thank you for the excellent customer service we received. The staff is... read moreI just wanted to take a minute to thank you for the excellent customer service we received. The staff is always knowledgeable and polite. They are very deserving of a job well done and using Riverbend Registry services to renew my license was a great choice. Surely, will use the services again and recommend my friends as well. read less

Great service! The staff were extremely welcoming and my road test went smoothly. I was marked fairly and professionally and... read moreGreat service! The staff were extremely welcoming and my road test went smoothly. I was marked fairly and professionally and was made to understand my mistakes. Overall, great service! read less

I booked my road test through the Riverbend Registry and found the process straightforward and that the staff were welcoming.... read moreI booked my road test through the Riverbend Registry and found the process straightforward and that the staff were welcoming. I went in and asked them to look over my car about a week early to make sure that it was acceptable to use for my test, which gave me some peace of mind. The cost of the test was less than expected, only about $93 (I had read that some locations charged about 150 for the test). For the test itself it was about 20 minutes long and was pretty straightforward, mostly just following directions as they're given and then you make choices about right of way and navigating to follow the directions. I practiced driving in the area several times before the test to get more comfortable and know what to expect from the roads and found the neighbourhood to be beautiful and have lots to play around with. The neighborhoods around the registry have good curbs and lots of good spots for parallel parking practice if you want to practice beforehand. The hills in the area are a mix of fairly shallow and steep in terms of hill parking, so you will have options to practice different kinds of slopes. There is also both angle parking and perpendicular parking spots in the parking lot so you have some good options before and after the test. In the debrief discussion after the test, the point deductions that I received seemed fair, and the examiner gave feedback for each of the deductions and listened to my explanations as well. The examiner explained what to expect from the test process, answered all my questions before we started the test, and did not seem rushed, so ask as many questions as you need so you feel prepared to start. The registry was a bit busy (but comparable to other registries that I have been to, so this is as expected) and the staff all were very nice and friendly regardless. After you book your exam the system suggests you arrive half an hour early to your test time, and I do suggest doing that as you will need to wait in line and don't want to be stressed about starting late. Overall I had a good experience, and it was one of the registries recommended by my driver school instructor in terms of being a good location (lots of residential areas and not too many major roads). read less

Extremely helpful staff. Had scheduled my wife’s road test only to realize her Class 7 license had expired. We were... read moreExtremely helpful staff. Had scheduled my wife’s road test only to realize her Class 7 license had expired. We were promptly guided and her license was renewed so that she could go ahead with her road test. Highly recommend this registry for their professional service delivered by polite and helpful staff. read less

Did and passed my Class 5 GDL Basic Road Test here from examiner David. I highly recommend this registry for... read moreDid and passed my Class 5 GDL Basic Road Test here from examiner David. I highly recommend this registry for your road test. Its a bit far from my place but its all worth the experience. The road is not as congested as the other registries nearby, so you can be calmed and relax during the test. The staffs also are sensible and accommodating. Looking forward to be back for my advance road test after 2 years ❤️ read less

David is very professional and is a excellent driver's test examiner. I will recommend him. Staff at the registry is... read moreDavid is very professional and is a excellent driver's test examiner. I will recommend him. Staff at the registry is very helpful. Thank you! read less

Very efficient staff. Never have to wait long compared to other registries in Edmonton.