Reviews

I would highly recommend this registry for a road test and other needs. Great customer service and a very clean... read moreI would highly recommend this registry for a road test and other needs. Great customer service and a very clean registry. My examiner (David) was great! His feedback after my second attempt helped me pass the road test. Thank you, David! read less

It was time for me to get my business registered. I was searching here and there for registry offices when... read moreIt was time for me to get my business registered. I was searching here and there for registry offices when I ran into Riverbend Registry in Edmonton. I didn’t know what to expect when I passed through the gates, but the agent helped me come up with a unique name for my company, and even explained every step associated with every process, in detail. Today, I can safely proclaim that this registry office is one of the best in Alberta, as I have lived in a lot of places. read less

I recently did my advanced class 5 road test and it was an overall positive experience. The examiner, David, was... read moreI recently did my advanced class 5 road test and it was an overall positive experience. The examiner, David, was very calm, nice, and clear with instructions which helped ease my stress. After the exam he explained to me the reasoning behind the portions I was deducted for. I’ll be sure to recommend my friends to go take their test with him! The ladies behind the front desk were also very nice and helpful. read less

I would highly recommend this registry for a road test and other needs. Great customer service and a very clean... read moreI would highly recommend this registry for a road test and other needs. Great customer service and a very clean registry.very peaceful area every thing is neat and clean all staff is very nice friendly and helpful.very good welcoming respected staff .i read some other comments i think these all are very negative people . I'm very happy with all . My examiner (David) was great! His feedback after my second attempt helped me pass the road test. Thank you, David! And whole team of riverbend registry ❤️🙏🎉 read less

Extremely helpful staff. Had scheduled my wife’s road test only to realize her Class 7 license had expired. We were... read moreExtremely helpful staff. Had scheduled my wife’s road test only to realize her Class 7 license had expired. We were promptly guided and her license was renewed so that she could go ahead with her road test. Highly recommend this registry for their professional service delivered by polite and helpful staff. read less

We've utilized RR's services for many years. The staff has always treated us with professionalism and respect. My most recent... read moreWe've utilized RR's services for many years. The staff has always treated us with professionalism and respect. My most recent experience was exceptional. It was for a Class 6 motorcycle road test.

I arrived a little earlier than the thirty minutes required to ensure I had brought all items requested, as per the e-mail that RR had previously sent me. When it was my turn, the examiner took several minutes to review my information and discuss the parameters of the road test. He patiently answered the few questions that I had (I also told him I was a bit nervous since it had been a few decades since I'd done this) and we then began the assessment.

Upon completion of the road test, we returned to his office and we discussed the experience. He asked me how I felt I did. I retraced my ride, sharing my thoughts while questioning a few things, but we mutually agreed I had completed those tasks correctly. However, there was one situation we discussed in more detail, for which I won't mention the specifics of it here. Our discussion about it is what is relevant.

The discussion was open and fair. The examiner wanted to know why I had chosen to do what I had done, but also, and maybe more importantly, if I was aware of the situation. I was. We discussed options and scenarios to ensure I understood his perspective, and he clearly indicated to me that he related to and understood mine. In retrospect, this appears to have been a review of my on-road situational judgement.

This was an excellent post-road test debrief and where needed, the examiner offered some construction criticism. I must stress that our exchange was respectful and fair. I could tell he wanted what was best for me, and ultimately, the ongoing safety for me and for all others traveling our roads.

Ultimately, he approved the issuance of my Class 6 motorcycle license. It was a very good day. 🙂 read less

I have been doing business with Riverbend Registry over the last few years, and I have nothing but good things... read moreI have been doing business with Riverbend Registry over the last few years, and I have nothing but good things to say about them. In fact, I would go as far as to say that they are one of the best in Edmonton. I already recommended Riverbend Registry to a few of my colleagues. They also found how friendly and helpful the agents can be! read less

I booked my road test through the Riverbend Registry and found the process straightforward and that the staff were welcoming.... read moreI booked my road test through the Riverbend Registry and found the process straightforward and that the staff were welcoming. I went in and asked them to look over my car about a week early to make sure that it was acceptable to use for my test, which gave me some peace of mind. The cost of the test was less than expected, only about $93 (I had read that some locations charged about 150 for the test). For the test itself it was about 20 minutes long and was pretty straightforward, mostly just following directions as they're given and then you make choices about right of way and navigating to follow the directions. I practiced driving in the area several times before the test to get more comfortable and know what to expect from the roads and found the neighbourhood to be beautiful and have lots to play around with. The neighborhoods around the registry have good curbs and lots of good spots for parallel parking practice if you want to practice beforehand. The hills in the area are a mix of fairly shallow and steep in terms of hill parking, so you will have options to practice different kinds of slopes. There is also both angle parking and perpendicular parking spots in the parking lot so you have some good options before and after the test. In the debrief discussion after the test, the point deductions that I received seemed fair, and the examiner gave feedback for each of the deductions and listened to my explanations as well. The examiner explained what to expect from the test process, answered all my questions before we started the test, and did not seem rushed, so ask as many questions as you need so you feel prepared to start. The registry was a bit busy (but comparable to other registries that I have been to, so this is as expected) and the staff all were very nice and friendly regardless. After you book your exam the system suggests you arrive half an hour early to your test time, and I do suggest doing that as you will need to wait in line and don't want to be stressed about starting late. Overall I had a good experience, and it was one of the registries recommended by my driver school instructor in terms of being a good location (lots of residential areas and not too many major roads). read less

I visited this location to open a new Corporation for my business. Rebecca assisted me and was friendly, knowledgeable, and... read moreI visited this location to open a new Corporation for my business. Rebecca assisted me and was friendly, knowledgeable, and efficient. Great service, keep up the good work! read less